Map View - Some accounts experiencing endless spinning wheel or "loading clusters" error message
Incident Report for EverTrue
Resolved
This incident has been resolved. If already logged into EverTrue, please perform a hard refresh on the page (command+shift+R on Mac, CTRL+F5 on PC) to implement the fix. Please reach out to genius@evertrue.com if you have any questions.
Posted Oct 15, 2024 - 15:52 EDT
Investigating
We are currently investigating an issue that is preventing some accounts from being able to load the map view. Users may be seeing a "Loading Clusters" message or an endless spinning wheel. We are working to resolve the issue as quickly as possible and apologize for the inconvenience. Please reach out to genius@evertrue.com if you have any questions.
Posted Oct 15, 2024 - 14:59 EDT
This incident affected: EverTrue.