Scheduled -
On Friday, February 6th at 8pm EST, the ThankView builder will be undergoing scheduled maintenance. During this maintenance the ThankView Envelope and Landing Page builder will be unavailable for users, however other areas of the platform will be accessible and this maintenance will not affect scheduled campaigns. If you have any questions please reach out to support@thankview.com.
Jan 30, 2026 - 16:48 EST
Scheduled -
(Canada Based Customers Only) On Friday, February 6th at 8pm EST, the ThankView API will be undergoing scheduled maintenance. During this maintenance the ThankView API will be unavailable, however the platform will remain accessible and scheduled campaigns will be unaffected. If you have any questions please reach out to support@thankview.com
Jan 30, 2026 - 16:48 EST
Resolved -
This incident has been resolved! All Data Sync customers have had their syncs caught up and are syncing normally.
Jan 26, 10:29 EST
Identified -
Blackbaud is currently experiencing API service degradation so some Raiser's Edge customers may see a temporary delay in the data sync from Raisers Edge to EverTrue, impacting Constituent and Gift data. Once the service issue is resolved on Blackbaud's end, the Data Sync will automatically catch up any missed data.