All Systems Operational
EverTrue ? Operational
ThankView Operational
Web Application Operational
Public API Operational
LinkedIn Authentication ? Operational
Facebook Operational
Login Operational
Email / Push Operational
Imports ? Operational
Exports Operational
SFTP Server Operational
Volunteer ? Operational
Two Step Verification SMS ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 12, 2024

No incidents reported today.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024
Resolved - This incident has been resolved. Please reach out to genius@evertrue.com if you have any questions or continue to experience any issues.
Jul 9, 19:10 EDT
Monitoring - A fix has been implemented and we are monitoring the results. Imports remain paused as we monitor the fix. Please reach out to genius@evertrue.com if you continue to experience issues.
Jul 9, 17:52 EDT
Identified - We have identified the issue causing platform loading issues/lag and server errors, and a fix is being implemented. Please reach out to genius@evertrue.com if you have any questions.
Jul 9, 17:04 EDT
Investigating - We are currently investigating an issue that is causing some users to experience problems with platform loading/experiencing general lag. Some users may also receive "Server Errors" while using the platform. We are temporarily pausing imports while we work through the issue; files currently queued for import will be processed in the order they were received once the issue has been resolved. We apologize for the inconvenience and are working to resolve this as quickly as possible. If you have any questions, please reach out to genius@evertrue.com.
Jul 9, 16:47 EDT
Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024

No incidents reported.

Jul 3, 2024

No incidents reported.

Jul 2, 2024

No incidents reported.

Jul 1, 2024

No incidents reported.

Jun 30, 2024

No incidents reported.

Jun 29, 2024

No incidents reported.

Jun 28, 2024

No incidents reported.