All Systems Operational

EverTrue Operational
LinkedIn Authentication Operational
Facebook Operational
Login Operational
Email / Push Operational
Imports Operational
SFTP Server Operational
Exports Operational
Application Operational
Signal Phone Operational
Signal Email Operational
ThankView Operational
Web Application Operational
Public API Operational
Email Delivery Operational
SMS Delivery Operational
Video Processing Operational
Closed Captioning (Automated) Operational
Closed Captioning (Paid Human Captions) Operational
BB RE NXT Integration Operational
Salesforce Integration Operational
Clarity Operational
Two Step Verification SMS Operational
Volunteer Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ThankView Platform (All Customers) - Scheduled Maintenance Friday, February 6th 8pm EST Feb 6, 2026 20:00-22:00 EST

Scheduled - On Friday, February 6th at 8pm EST, the ThankView builder will be undergoing scheduled maintenance. During this maintenance the ThankView Envelope and Landing Page builder will be unavailable for users, however other areas of the platform will be accessible and this maintenance will not affect scheduled campaigns. If you have any questions please reach out to support@thankview.com.
Jan 30, 2026 - 16:48 EST

ThankView Platform (CA Customers Only) - Scheduled Maintenance Friday, February 6th 8pm EST Feb 6, 2026 20:00-23:00 EST

Scheduled - (Canada Based Customers Only) On Friday, February 6th at 8pm EST, the ThankView API will be undergoing scheduled maintenance. During this maintenance the ThankView API will be unavailable, however the platform will remain accessible and scheduled campaigns will be unaffected. If you have any questions please reach out to support@thankview.com
Jan 30, 2026 - 16:48 EST
Feb 6, 2026

No incidents reported today.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026
Resolved - This incident has been resolved! All Data Sync customers have had their syncs caught up and are syncing normally.
Jan 26, 10:29 EST
Identified - Blackbaud is currently experiencing API service degradation so some Raiser's Edge customers may see a temporary delay in the data sync from Raisers Edge to EverTrue, impacting Constituent and Gift data. Once the service issue is resolved on Blackbaud's end, the Data Sync will automatically catch up any missed data.

Blackbaud updates can be viewed here - https://status.blackbaud.com/

Jan 23, 12:07 EST
Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026