All Systems Operational

EverTrue Operational
LinkedIn Authentication ? Operational
Facebook Operational
Login Operational
Email / Push Operational
Imports ? Operational
SFTP Server Operational
Exports Operational
Application ? Operational
Signal Phone Operational
Signal Email Operational
ThankView Operational
Web Application Operational
Public API Operational
Email Delivery Operational
SMS Delivery Operational
Video Processing Operational
Closed Captioning (Automated) Operational
Closed Captioning (Paid Human Captions) Operational
BB RE NXT Integration Operational
Salesforce Integration Operational
Clarity ? Operational
Two Step Verification SMS ? Operational
Volunteer ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 18, 2025

No incidents reported today.

Nov 17, 2025
EverTrue/ScheduleD Exports - Scheduled Exports not Delivered
Resolved - This incident has been resolved
Nov 17, 14:56 EST
Monitoring - A fix has been implemented and we are monitoring the results. We apologize for the inconvenience and appreciate your patience. Please reach out to genius@evertrue.com if you have any questions.
Nov 17, 11:12 EST
Identified - We have identified an issue with the current fix and are working to resolve now. We apologize for the inconvenience and appreciate your patience as we work to fix.
Nov 17, 10:51 EST
Monitoring - A fix has been implemented and we are monitoring the results. We apologize for the inconvenience and appreciate your patience. Please reach out to genius@evertrue.com if you have any questions.
Nov 17, 08:50 EST
Identified - The issue has been identified and we are working to implement a fix. Please reach out to genius@evertrue.com if you have any questions.
Nov 17, 08:36 EST
Investigating - We are investigating an issue that prevented some scheduled exports from completing on 11/15, 11/16 and today. We apologize for the inconvenience and are working to resolve as quickly as possible. If you have any questions, please reach out to genius@evertrue.com
Nov 17, 08:22 EST
Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025
ThankView Platform - Scheduled Platform Maintenance Friday November 14, 2025
Completed - The scheduled maintenance has been completed.
Nov 14, 21:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 20:30 EST
Scheduled - The ThankView platform will be undergoing scheduled maintenance on Friday, November 14th at 8:30PM ET. During this time, you may experience brief interruptions when accessing the platform. We appreciate your patience and understanding as we work to make the platform even better. Please reach out to support@thankview.com if you have any questions.
Nov 12, 11:13 EST
Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

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