EverTrue Status

All Systems Operational

EverTrue Operational

LinkedIn Authentication Operational

Facebook Operational

Email / Push Operational

Imports Operational

SFTP Server Operational

Exports Operational

Application Operational

Signal Phone Operational

Signal Email Operational

ThankView Operational

Web Application Operational

Public API Operational

Email Delivery Operational

SMS Delivery Operational

Video Processing Operational

Closed Captioning (Automated) Operational

Closed Captioning (Paid Human Captions) Operational

BB RE NXT Integration Operational

Salesforce Integration Operational

Clarity Operational

Two Step Verification SMS Operational

Volunteer Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 17, 2026

No incidents reported today.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

EverTrue Imports - Failures due to a critical error

Resolved - This incident has been resolved.
Jan 14, 15:22 EST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 13, 16:22 EST

Investigating - We are investigating an issue that is causing some automated imports to fail with this error code:
Critical Error(s) Occurred:Error: Sorry, we ran into an internal error. Please try your import again.

We apologize for the inconvenience and are working to resolve as quickly as possible. If you have any questions, please reach out to genius@evertrue.com
Jan 13, 09:46 EST

Jan 13, 2026

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.