EverTrue Status

All Systems Operational

EverTrue Operational

ThankView Operational

Web Application Operational

Public API Operational

LinkedIn Authentication Operational

Facebook Operational

Email / Push Operational

Imports Operational

Exports Operational

SFTP Server Operational

Volunteer Operational

Two Step Verification SMS Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 22, 2024

No incidents reported today.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

Map View - Some accounts experiencing endless spinning wheel or "loading clusters" error message

Resolved - This incident has been resolved. If already logged into EverTrue, please perform a hard refresh on the page (command+shift+R on Mac, CTRL+F5 on PC) to implement the fix. Please reach out to genius@evertrue.com if you have any questions.
Oct 15, 15:52 EDT

Investigating - We are currently investigating an issue that is preventing some accounts from being able to load the map view. Users may be seeing a "Loading Clusters" message or an endless spinning wheel. We are working to resolve the issue as quickly as possible and apologize for the inconvenience. Please reach out to genius@evertrue.com if you have any questions.
Oct 15, 14:59 EDT

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

EverTrue SFTP/Automation - Some accounts may receive timeout issues when attempting to connect to upload.evertrue.com

Resolved - This incident has been resolved. Please reach out to genius@evertrue.com if you have any questions.
Oct 10, 16:01 EDT

Investigating - We are currently investigating an issue that is preventing some accounts from being able to connect to the EverTrue SFTP server (upload.evertrue.com). Users may receive a time out error, or be unable to connect. We are working to resolve the issue as quickly as possible and apologize for the inconvenience. Please reach out to genius@evertrue.com if you have any questions.
Oct 10, 14:55 EDT

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.