EverTrue Status

All Systems Operational

EverTrue Operational

ThankView Operational

Web Application Operational

Public API Operational

LinkedIn Authentication Operational

Facebook Operational

Email / Push Operational

Imports Operational

Exports Operational

SFTP Server Operational

Volunteer Operational

Two Step Verification SMS Operational

Clarity Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 21, 2025

No incidents reported today.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

Platform Loading Issue - Server Errors

Resolved - This incident has been resolved. If you experience any issues, please reach out to genius@evertrue.com
Mar 18, 08:02 EDT

Monitoring - A fix has been implemented and we are monitoring the results. Please do a hard refresh in your web browser (command+shift+R on Mac, CTRL+F5 on PC) and reach out to genius@evertrue.com if you continue to experience issues.
Mar 17, 22:02 EDT

Identified - We have identified the issue and are implementing a fix. Platform functionality should be returning to normal operation. We apologize for the inconvenience, if you have any questions please reach out to genius@evertrue.com
Mar 17, 14:51 EDT

Investigating - We are currently investigating an issue that is causing some users to experience problems with platform loading/experiencing general lag. Some users may also receive "Server Errors" while using the platform. We apologize for the inconvenience and are working to resolve this as quickly as possible. If you have any questions, please reach out to genius@evertrue.com.
Mar 17, 14:00 EDT

Mar 17, 2025

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

EverTrue Scheduled Exports - Reminder to Adjust Your Scheduled Export Times for Daylight Savings Time

Completed - The scheduled maintenance has been completed.
Mar 9, 03:05 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 03:00 EDT

Scheduled - This is a friendly reminder that beginning on Sunday, March 9 at 2AM ET, EverTrue scheduled exports times will appear changed by 1 hour. As EverTrue scheduled exports are saved in UTC (rather than local time), scheduled export times will not adjust with Daylight Savings Time. Please adjust your scheduled export times in order to receive your exports at the expected time. If you have any questions, please reach out to genius@evertrue.com.

Please note - this only affects EverTrue scheduled exports.
Mar 4, 21:44 EST

Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.