This incident has been resolved. Please reach out to support@thankview.com if you have any questions.
Posted Feb 23, 2026 - 12:07 EST
Monitoring
A fix has been implemented and we are monitoring the results. Please reach out to support@thankview.com if you continue to experience any issues.
Posted Feb 23, 2026 - 10:43 EST
Identified
We have identified the cause of the issue and are working to resolve as quickly as possible. Please reach out to support@thankview.com if you have any questions.
Posted Feb 23, 2026 - 10:41 EST
Investigating
We are currently investigating an issue that is causing some errors in video processing. We apologize for the inconvenience and are working to resolve the issue as quickly as possible. If you have any questions, please reach out to support@thankview.com.
Posted Feb 23, 2026 - 09:20 EST
This incident affected: ThankView (Video Processing).