Scheduled and manual EverTrue exports not generating as expected

Incident Report for EverTrue

Resolved

All failed/stuck exports have been re-run. Please reach out to genius@evertrue.com for any further questions or concerns.
Posted Feb 27, 2026 - 12:59 EST

Monitoring

A fix has been implemented and we are monitoring the results. We apologize for the issue and are working to deliver failed exports as quickly as possible. Please perform a hard refresh in your web browser before trying manual exports again (command+shift+R on Mac, CTRL+F5 on PC).
Posted Feb 27, 2026 - 12:23 EST

Investigating

We are investigating an issue that prevented some scheduled and manual EverTrue exports to fail to generate. We apologize for the inconvenience and are working to resolve the issue. Please reach out to genius@evertrue.com if you have any questions.
Posted Feb 27, 2026 - 10:48 EST
This incident affected: EverTrue (Exports).
← Current Status Powered by Atlassian Statuspage