This incident has been resolved. If you have any questions, please reach out to genius@evertrue.com
Posted Aug 18, 2022 - 14:55 EDT
Monitoring
A fix has been implemented, and we are monitoring the results. If you have any questions, please reach out to genius@evertrue.com
Posted Aug 18, 2022 - 11:53 EDT
Identified
We have identified an issue which is preventing processing of EverTrue import files. During this time, files may appear "stuck" in processing (no progress) and files uploaded will remain in continue import status. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. If you have any questions, please reach out to genius@evertrue.com