EverTrue/ScheduleD Exports - Scheduled Exports not Delivered

Incident Report for EverTrue

Resolved

This incident has been resolved
Posted Nov 17, 2025 - 14:56 EST

Monitoring

A fix has been implemented and we are monitoring the results. We apologize for the inconvenience and appreciate your patience. Please reach out to genius@evertrue.com if you have any questions.
Posted Nov 17, 2025 - 11:12 EST

Identified

We have identified an issue with the current fix and are working to resolve now. We apologize for the inconvenience and appreciate your patience as we work to fix.
Posted Nov 17, 2025 - 10:51 EST

Monitoring

A fix has been implemented and we are monitoring the results. We apologize for the inconvenience and appreciate your patience. Please reach out to genius@evertrue.com if you have any questions.
Posted Nov 17, 2025 - 08:50 EST

Identified

The issue has been identified and we are working to implement a fix. Please reach out to genius@evertrue.com if you have any questions.
Posted Nov 17, 2025 - 08:36 EST

Investigating

We are investigating an issue that prevented some scheduled exports from completing on 11/15, 11/16 and today. We apologize for the inconvenience and are working to resolve as quickly as possible. If you have any questions, please reach out to genius@evertrue.com
Posted Nov 17, 2025 - 08:22 EST
This incident affected: EverTrue (Exports).