Platform loading issues - "Error Contact Search API" messages for several users
Incident Report for EverTrue
Resolved
This incident has been resolved.
Posted Jul 23, 2024 - 14:27 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Jul 23, 2024 - 14:26 EDT
Update
We are continuing to investigate this issue.
Posted Jul 23, 2024 - 11:53 EDT
Update
We are continuing to investigate this issue.
Posted Jul 23, 2024 - 09:26 EDT
Investigating
We are currently investigating an issue that is causing issues with the EverTrue platform (app.evertrue.com) loading properly. Some users may also be receiving "Server Error" or "Error Contact Search API" messages. We apologize for the inconvenience and are working to resolve this as quickly as possible.
Posted Jul 23, 2024 - 09:24 EDT
This incident affected: EverTrue.