A fix has been implemented. Previously stalled imports are now being processed. Due to the current backlog, processing may take some time, but we will continue monitoring progress.
Posted Mar 05, 2026 - 13:31 EST
Update
We are investigating an issue that is causing some files to fail during pre-processing. We apologize for the issue and are working to resolve as quickly as possible. If you have any questions please reach out to genius@evertrue.com.
Posted Mar 04, 2026 - 09:21 EST
Update
We are investigating an issue that is causing Assignments files to fail at pre-processing. Other file types are not affected. If you have any questions, please reach out to genius@evertrue.com.
Posted Mar 04, 2026 - 09:18 EST
Investigating
We are investigating an issue that is causing some files to fail during pre-processing. We apologize for the issue and are working to resolve as quickly as possible. If you have any questions please reach out to genius@evertrue.com.