Resolved -
This incident has been resolved. Please do a hard refresh in your web browser (command+shift+R on Mac, CTRL +F5 on PC). If you have any questions, please reach out to genius@evertrue.com
Nov 20, 17:57 EST
Monitoring -
A fix has been implemented and we are monitoring the results. Please perform a hard refresh while logged into the platform (Press command+shift+R if on Mac, CTRL +F5 if on PC) and functionality should return to normal. If after doing that you are still experiencing issues, please reach out to genius@evertrue.com
Nov 20, 16:38 EST
Identified -
The issue has been identified and we are working to resolve as quickly as possible. If you have any questions, please reach out to genius@evertrue.com
Nov 20, 16:28 EST
Investigating -
We are currently investigating an issue that is preventing email functionality from working properly. We apologize for the inconvenience and are working to resolve this as quickly as possible. If you have any questions, please reach out to genius@evertrue.com.
Nov 20, 16:11 EST
Resolved -
This incident has been resolved. If you have any questions, please reach out to genius@evertrue.com
Nov 13, 16:35 EST
Monitoring -
A fix has been implemented and we are monitoring the results. If you or your users were affected by the issue, please perform a hard refresh (Press command+shift+R if on Mac, CTRL +F5 if on PC) while logged into EverTrue, and tasks should work as expected. If you have any questions, please reach out to genius@evertrue.com
Nov 13, 15:37 EST
Identified -
We have identified an issue that is preventing some users from being able to add new tasks or edit existing tasks. Users will have the ability to see their existing tasks and mark them complete, and constituents can still be added to cadences. We are working to resolve this issue now, if you have any questions please reach out to genius@evertrue.com
Nov 13, 15:22 EST