Resolved -
This incident has been resolved.
Jul 8, 12:30 EDT
Investigating -
We are currently investigating an issue that is preventing some constituent records from loading in the EverTrue platform. Some users may also be receiving "Ai email generation failed" errors on profiles. We are working to resolve as quickly as possible and apologize for any inconvenience this may cause.
Jul 8, 12:15 EDT
Resolved -
This incident has been resolved.
Jul 1, 10:40 EDT
Investigating -
We are currently investigating an issue that is preventing some constituent records from loading in the EverTrue platform. Some users may also be receiving "Ai email generation failed" errors on profiles. We are working to resolve as quickly as possible and apologize for any inconvenience this may cause.
Jul 1, 10:01 EDT