Resolved -
This incident has been resolved. If you experience any issues, please reach out to genius@evertrue.com
Mar 18, 08:02 EDT
Monitoring -
A fix has been implemented and we are monitoring the results. Please do a hard refresh in your web browser (command+shift+R on Mac, CTRL+F5 on PC) and reach out to genius@evertrue.com if you continue to experience issues.
Mar 17, 22:02 EDT
Identified -
We have identified the issue and are implementing a fix. Platform functionality should be returning to normal operation. We apologize for the inconvenience, if you have any questions please reach out to genius@evertrue.com
Mar 17, 14:51 EDT
Investigating -
We are currently investigating an issue that is causing some users to experience problems with platform loading/experiencing general lag. Some users may also receive "Server Errors" while using the platform. We apologize for the inconvenience and are working to resolve this as quickly as possible. If you have any questions, please reach out to genius@evertrue.com.
Mar 17, 14:00 EDT