Monitoring - A fix has been implemented and we are monitoring the results.
Jan 13, 2026 - 16:22 EST
Investigating - We are investigating an issue that is causing some automated imports to fail with this error code:
Critical Error(s) Occurred:Error: Sorry, we ran into an internal error. Please try your import again.

We apologize for the inconvenience and are working to resolve as quickly as possible. If you have any questions, please reach out to genius@evertrue.com

Jan 13, 2026 - 09:46 EST
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Degraded Performance
Partial Outage
Major Outage
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Jan 14, 2026

No incidents reported today.

Jan 13, 2026

Unresolved incident: EverTrue Imports - Failures due to a critical error.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.