EverTrue Status

All Systems Operational

EverTrue Operational

LinkedIn Authentication Operational

Facebook Operational

Email / Push Operational

Imports Operational

SFTP Server Operational

Exports Operational

Application Operational

Signal Phone Operational

Signal Email Operational

iOS App Operational

Android App Operational

ThankView Operational

Web Application Operational

Public API Operational

Email Delivery Operational

SMS Delivery Operational

Video Processing Operational

Closed Captioning (Automated) Operational

Closed Captioning (Paid Human Captions) Operational

BB RE NXT Integration Operational

Salesforce Integration Operational

Clarity Operational

Two Step Verification SMS Operational

Volunteer Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 14, 2026

No incidents reported today.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

EverTrue: Signal Email connection errors

Resolved - This incident has been resolved!
May 11, 13:18 EDT

Monitoring - A fix has been implemented and we are monitoring results. Please perform a hard refresh (command+shift+R on Mac, CTRL + F5 on PC) and then try re-connecting your email accounts
May 11, 11:42 EDT

Investigating - We are currently investigating an issue that is preventing users from being able to connect their email accounts in Signal. We apologize for the inconvenience and are working to resolve the issue as quickly as possible. If you have any questions, please reach out to genius@evertrue.com.
May 11, 10:38 EDT

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

EverTrue Imports - files uploaded via SFTP not appearing in ET importer

Resolved - This incident has been resolved!
May 8, 11:36 EDT

Monitoring - We’ve identified the root cause and deployed a fix, and we’re actively monitoring to ensure stability. Manual uploads should no longer generate server errors, and SFTP imports are expected to process normally. Import notifications are currently being tested.
May 7, 12:40 EDT

Investigating - We’re currently investigating an issue impacting some accounts where files uploaded via SFTP are not appearing in the EverTrue importer. Additionally, manually uploaded imports may return a server error, and import notifications are not being sent as expected.

We apologize for the disruption and are actively working toward a resolution. Please reach out to genius@evertrue.com
with any questions.
May 7, 11:12 EDT

May 7, 2026

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.