EverTrue Status

Evertrue Platfrom - Email Functionality Issues

Monitoring - A fix has been implemented and we are monitoring the results. Please perform a hard refresh while logged into the platform (Press command+shift+R if on Mac, CTRL +F5 if on PC) and functionality should return to normal. If after doing that you are still experiencing issues, please reach out to genius@evertrue.com
Nov 20, 2024 - 16:38 EST

Identified - The issue has been identified and we are working to resolve as quickly as possible. If you have any questions, please reach out to genius@evertrue.com
Nov 20, 2024 - 16:28 EST

Investigating - We are currently investigating an issue that is preventing email functionality from working properly. We apologize for the inconvenience and are working to resolve this as quickly as possible. If you have any questions, please reach out to genius@evertrue.com.
Nov 20, 2024 - 16:11 EST

EverTrue Operational

ThankView Operational

Web Application Operational

Public API Operational

LinkedIn Authentication Operational

Facebook Operational

Email / Push Operational

Imports Operational

Exports Operational

SFTP Server Operational

Volunteer Operational

Two Step Verification SMS Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 20, 2024

Unresolved incident: Evertrue Platfrom - Email Functionality Issues.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

EverTrue Platform - Tasks Issues

Resolved - This incident has been resolved. If you have any questions, please reach out to genius@evertrue.com
Nov 13, 16:35 EST

Monitoring - A fix has been implemented and we are monitoring the results. If you or your users were affected by the issue, please perform a hard refresh (Press command+shift+R if on Mac, CTRL +F5 if on PC) while logged into EverTrue, and tasks should work as expected. If you have any questions, please reach out to genius@evertrue.com
Nov 13, 15:37 EST

Identified - We have identified an issue that is preventing some users from being able to add new tasks or edit existing tasks. Users will have the ability to see their existing tasks and mark them complete, and constituents can still be added to cadences. We are working to resolve this issue now, if you have any questions please reach out to genius@evertrue.com
Nov 13, 15:22 EST

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.