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Updates to existing records were not affected. A fix has been deployed and verified.\n\nIf you use full-file imports, no action is needed — your next import will automatically create any records that were missed. If you use delta/partial imports, we are identifying and reprocessing affected jobs on our end. You do not need to re-upload anything.","created_at":"2026-08-27T09:42:28.285-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-27T09:42:28.285-04:00","display_at":"2026-08-27T09:42:28.285-04:00","deliver_notifications":true,"tweet_id":null,"id":"8hwtlv7c235d","incident_id":"jm3dhstykhv6","custom_tweet":null,"affected_components":[{"code":"0696qsn9tbzb","name":"EverTrue - Imports","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"Some contact imports are failing with a permissions error, blocking new record creation for affected institutions. Engineering is investigating. Next update to follow.","created_at":"2026-08-26T13:11:28.861-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-26T13:11:28.861-04:00","display_at":"2026-08-26T13:11:28.861-04:00","deliver_notifications":true,"tweet_id":null,"id":"7l6vsnpdtv81","incident_id":"jm3dhstykhv6","custom_tweet":null,"affected_components":[{"code":"0696qsn9tbzb","name":"EverTrue - Imports","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Imports","created_at":"2014-08-29T01:43:24.750-04:00","updated_at":"2026-08-28T11:08:45.817-04:00","position":5,"description":"Allows customers to import files through console","showcase":false,"start_date":null,"id":"0696qsn9tbzb","page_id":"mnvchxx6cghv","group_id":"v55204k97mvt"}]},{"name":"EverTrue: Scheduled/Manual exports not working as expected","status":"resolved","created_at":"2026-08-25T12:09:04.771-04:00","updated_at":"2026-08-25T16:48:20.457-04:00","monitoring_at":"2026-08-25T13:59:25.582-04:00","resolved_at":"2026-08-25T16:48:20.440-04:00","impact":"minor","shortlink":"https://stspg.io/y21kxsm4s9gv","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-25T12:09:04.762-04:00","reminder_intervals":null,"id":"zy64jqgm5ztg","page_id":"mnvchxx6cghv","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-08-25T16:48:20.440-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-25T16:48:20.440-04:00","display_at":"2026-08-25T16:48:20.440-04:00","deliver_notifications":true,"tweet_id":null,"id":"ddr0sl23dxxl","incident_id":"zy64jqgm5ztg","custom_tweet":null,"affected_components":[{"code":"rp342k66cxg4","name":"EverTrue - Exports","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results. We apologize for the issue and are working to deliver failed exports as quickly as possible. Please perform a hard refresh in your web browser before trying manual exports again (command+shift+R on Mac, CTRL+F5 on PC).","created_at":"2026-08-25T13:59:25.582-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-25T13:59:25.582-04:00","display_at":"2026-08-25T13:59:25.582-04:00","deliver_notifications":true,"tweet_id":null,"id":"hv6kg5k1vnfm","incident_id":"zy64jqgm5ztg","custom_tweet":null,"affected_components":[{"code":"rp342k66cxg4","name":"EverTrue - Exports","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are investigating an issue that prevented some scheduled exports from completing last night \u0026 is preventing some manual exports from completing today. We apologize for the inconvenience and are working to resolve as quickly as possible. If you have any questions, please reach out to genius@evertrue.com","created_at":"2026-08-25T12:09:04.839-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-25T12:09:04.839-04:00","display_at":"2026-08-25T12:09:04.839-04:00","deliver_notifications":true,"tweet_id":null,"id":"fkkc0hbl226t","incident_id":"zy64jqgm5ztg","custom_tweet":null,"affected_components":[{"code":"rp342k66cxg4","name":"EverTrue - Exports","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Exports","created_at":"2014-08-29T01:54:47.350-04:00","updated_at":"2026-09-15T10:13:31.987-04:00","position":8,"description":null,"showcase":false,"start_date":null,"id":"rp342k66cxg4","page_id":"mnvchxx6cghv","group_id":"v55204k97mvt"}]},{"name":"EverTrue Platform - Constituent Profile loading issues","status":"resolved","created_at":"2026-07-08T12:15:43.635-04:00","updated_at":"2026-07-08T12:30:22.813-04:00","monitoring_at":null,"resolved_at":"2026-07-08T12:30:22.798-04:00","impact":"minor","shortlink":"https://stspg.io/7tz6tv29nj7t","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-07-08T12:15:43.625-04:00","reminder_intervals":null,"id":"44h35w3byfq6","page_id":"mnvchxx6cghv","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-07-08T12:30:22.798-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-08T12:30:22.798-04:00","display_at":"2026-07-08T12:30:22.798-04:00","deliver_notifications":true,"tweet_id":null,"id":"2s6v70mf2r5g","incident_id":"44h35w3byfq6","custom_tweet":null,"affected_components":[{"code":"qvk5p8s5bv6z","name":"EverTrue - Application","old_status":"degraded_performance","new_status":"operational"}]},{"status":"investigating","body":"We are currently investigating an issue that is preventing some constituent records from loading in the EverTrue platform. Some users may also be receiving \"Ai email generation failed\" errors on profiles. We are working to resolve as quickly as possible and apologize for any inconvenience this may cause.","created_at":"2026-07-08T12:15:43.717-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-08T12:15:43.717-04:00","display_at":"2026-07-08T12:15:43.717-04:00","deliver_notifications":true,"tweet_id":null,"id":"qf51gwd0f731","incident_id":"44h35w3byfq6","custom_tweet":null,"affected_components":[{"code":"qvk5p8s5bv6z","name":"EverTrue - Application","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Application","created_at":"2016-04-25T11:24:44.485-04:00","updated_at":"2026-09-28T09:38:40.788-04:00","position":9,"description":"Application status for web and iOS","showcase":false,"start_date":null,"id":"qvk5p8s5bv6z","page_id":"mnvchxx6cghv","group_id":"v55204k97mvt"}]},{"name":"EverTrue Platform - Constituent Profile loading errors","status":"resolved","created_at":"2026-07-01T10:01:15.476-04:00","updated_at":"2026-07-01T10:40:23.346-04:00","monitoring_at":null,"resolved_at":"2026-07-01T10:40:23.333-04:00","impact":"minor","shortlink":"https://stspg.io/zhpss8xxgklr","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-07-01T10:01:15.455-04:00","reminder_intervals":null,"id":"z309xgxdh8dr","page_id":"mnvchxx6cghv","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-07-01T10:40:23.333-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-01T10:40:23.333-04:00","display_at":"2026-07-01T10:40:23.333-04:00","deliver_notifications":true,"tweet_id":null,"id":"dgrhq0mpdlwz","incident_id":"z309xgxdh8dr","custom_tweet":null,"affected_components":[{"code":"qvk5p8s5bv6z","name":"EverTrue - Application","old_status":"degraded_performance","new_status":"operational"}]},{"status":"investigating","body":"We are currently investigating an issue that is preventing some constituent records from loading in the EverTrue platform. Some users may also be receiving \"Ai email generation failed\" errors on profiles. We are working to resolve as quickly as possible and apologize for any inconvenience this may cause.","created_at":"2026-07-01T10:01:15.612-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-01T10:01:15.612-04:00","display_at":"2026-07-01T10:01:15.612-04:00","deliver_notifications":true,"tweet_id":null,"id":"6hmjmnjww644","incident_id":"z309xgxdh8dr","custom_tweet":null,"affected_components":[{"code":"qvk5p8s5bv6z","name":"EverTrue - Application","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Application","created_at":"2016-04-25T11:24:44.485-04:00","updated_at":"2026-09-28T09:38:40.788-04:00","position":9,"description":"Application status for web and iOS","showcase":false,"start_date":null,"id":"qvk5p8s5bv6z","page_id":"mnvchxx6cghv","group_id":"v55204k97mvt"}]},{"name":"EverTrue: Signal Email connection errors","status":"resolved","created_at":"2026-05-11T10:38:02.000-04:00","updated_at":"2026-05-11T13:18:31.502-04:00","monitoring_at":"2026-05-11T11:42:30.460-04:00","resolved_at":"2026-05-11T13:18:31.488-04:00","impact":"minor","shortlink":"https://stspg.io/3y41nkl42l28","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-05-11T10:38:02.000-04:00","reminder_intervals":null,"id":"538st4hvn114","page_id":"mnvchxx6cghv","incident_updates":[{"status":"resolved","body":"This incident has been resolved!","created_at":"2026-05-11T13:18:31.488-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-11T13:18:31.488-04:00","display_at":"2026-05-11T13:18:31.488-04:00","deliver_notifications":true,"tweet_id":null,"id":"gnvz8dvpmlxq","incident_id":"538st4hvn114","custom_tweet":null,"affected_components":[{"code":"t4vxb37w87h2","name":"EverTrue - Signal Email","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring results.  Please perform a hard refresh (command+shift+R on Mac, CTRL + F5 on PC)  and then try re-connecting your email accounts","created_at":"2026-05-11T11:42:30.460-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-11T11:42:30.460-04:00","display_at":"2026-05-11T11:42:30.460-04:00","deliver_notifications":true,"tweet_id":null,"id":"xp8ycxyggf0v","incident_id":"538st4hvn114","custom_tweet":null,"affected_components":[{"code":"t4vxb37w87h2","name":"EverTrue - Signal Email","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are currently investigating an issue that is preventing users from being able to connect their email accounts in Signal. We apologize for the inconvenience and are working to resolve the issue as quickly as possible. If you have any questions, please reach out to genius@evertrue.com.","created_at":"2026-05-11T10:38:02.136-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-11T10:38:12.924-04:00","display_at":"2026-05-11T10:38:02.000-04:00","deliver_notifications":true,"tweet_id":null,"id":"3mbzqj4fz86s","incident_id":"538st4hvn114","custom_tweet":null,"affected_components":[{"code":"t4vxb37w87h2","name":"EverTrue - Signal Email","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Signal Email","created_at":"2025-08-25T14:59:27.391-04:00","updated_at":"2026-05-11T13:18:31.462-04:00","position":11,"description":null,"showcase":false,"start_date":"2025-08-25T00:00:00.000-04:00","id":"t4vxb37w87h2","page_id":"mnvchxx6cghv","group_id":"v55204k97mvt"}]},{"name":"EverTrue Imports - files uploaded via SFTP not appearing in ET importer","status":"resolved","created_at":"2026-05-07T11:12:53.809-04:00","updated_at":"2026-05-08T11:36:17.832-04:00","monitoring_at":"2026-05-07T12:40:27.030-04:00","resolved_at":"2026-05-08T11:36:17.818-04:00","impact":"minor","shortlink":"https://stspg.io/cr0qxrvxrv5l","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-05-07T11:12:53.800-04:00","reminder_intervals":null,"id":"28ck59ttv0hn","page_id":"mnvchxx6cghv","incident_updates":[{"status":"resolved","body":"This incident has been resolved!","created_at":"2026-05-08T11:36:17.818-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-08T11:36:17.818-04:00","display_at":"2026-05-08T11:36:17.818-04:00","deliver_notifications":true,"tweet_id":null,"id":"4t4vqzt54sdm","incident_id":"28ck59ttv0hn","custom_tweet":null,"affected_components":[{"code":"0696qsn9tbzb","name":"EverTrue - Imports","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"We’ve identified the root cause and deployed a fix, and we’re actively monitoring to ensure stability. Manual uploads should no longer generate server errors, and SFTP imports are expected to process normally. Import notifications are currently being tested.","created_at":"2026-05-07T12:40:27.030-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-07T12:40:27.030-04:00","display_at":"2026-05-07T12:40:27.030-04:00","deliver_notifications":true,"tweet_id":null,"id":"nby3jcc38qqx","incident_id":"28ck59ttv0hn","custom_tweet":null,"affected_components":[{"code":"0696qsn9tbzb","name":"EverTrue - Imports","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We’re currently investigating an issue impacting some accounts where files uploaded via SFTP are not appearing in the EverTrue importer. Additionally, manually uploaded imports may return a server error, and import notifications are not being sent as expected.\n\nWe apologize for the disruption and are actively working toward a resolution. Please reach out to genius@evertrue.com\n with any questions.","created_at":"2026-05-07T11:12:53.891-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-07T11:12:53.891-04:00","display_at":"2026-05-07T11:12:53.891-04:00","deliver_notifications":true,"tweet_id":null,"id":"fv4f49snk47s","incident_id":"28ck59ttv0hn","custom_tweet":null,"affected_components":[{"code":"0696qsn9tbzb","name":"EverTrue - Imports","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Imports","created_at":"2014-08-29T01:43:24.750-04:00","updated_at":"2026-08-28T11:08:45.817-04:00","position":5,"description":"Allows customers to import files through console","showcase":false,"start_date":null,"id":"0696qsn9tbzb","page_id":"mnvchxx6cghv","group_id":"v55204k97mvt"}]},{"name":"EverTrue iOS - mobile application not functioning as expected","status":"resolved","created_at":"2026-04-10T08:48:28.170-04:00","updated_at":"2026-04-10T09:51:41.494-04:00","monitoring_at":"2026-04-10T09:34:01.527-04:00","resolved_at":"2026-04-10T09:51:41.478-04:00","impact":"minor","shortlink":"https://stspg.io/bqp74xcvybfv","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-04-10T08:48:28.162-04:00","reminder_intervals":null,"id":"l1dhbtrmy2z6","page_id":"mnvchxx6cghv","incident_updates":[{"status":"resolved","body":"This incident has been resolved. Please reach out to genius@evertrue.com if you have any questions.","created_at":"2026-04-10T09:51:41.478-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-10T09:51:41.478-04:00","display_at":"2026-04-10T09:51:41.478-04:00","deliver_notifications":true,"tweet_id":null,"id":"yrdmvy22zm9f","incident_id":"l1dhbtrmy2z6","custom_tweet":null,"affected_components":[{"code":"khvl56kp4n0m","name":"EverTrue - iOS App","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We are continuing to monitor for any further issues.","created_at":"2026-04-10T09:34:30.646-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-10T09:34:30.646-04:00","display_at":"2026-04-10T09:34:30.646-04:00","deliver_notifications":false,"tweet_id":null,"id":"kt50y8klcj07","incident_id":"l1dhbtrmy2z6","custom_tweet":null,"affected_components":[{"code":"khvl56kp4n0m","name":"EverTrue - iOS App","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results. Please reach out to genius@evertrue.com if you continue to experience any issues with the app.","created_at":"2026-04-10T09:34:01.527-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-10T09:34:01.527-04:00","display_at":"2026-04-10T09:34:01.527-04:00","deliver_notifications":true,"tweet_id":null,"id":"qmddfg5x6bj2","incident_id":"l1dhbtrmy2z6","custom_tweet":null,"affected_components":[{"code":"qvk5p8s5bv6z","name":"EverTrue - Application","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"We are continuing to work on a fix for this issue.","created_at":"2026-04-10T09:00:06.319-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-10T09:00:06.319-04:00","display_at":"2026-04-10T09:00:06.319-04:00","deliver_notifications":true,"tweet_id":null,"id":"w9zm2mk58k6m","incident_id":"l1dhbtrmy2z6","custom_tweet":null,"affected_components":[{"code":"khvl56kp4n0m","name":"EverTrue - iOS App","old_status":"operational","new_status":"degraded_performance"}]},{"status":"identified","body":"We have identified an issue that is preventing the EverTrue iOS from functioning as expected. We are working to resolve as quickly as possible. Please reach out to genius@evertrue.com if you have any questions. Please note android and web are not affected.","created_at":"2026-04-10T08:48:28.255-04:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-10T08:48:28.255-04:00","display_at":"2026-04-10T08:48:28.255-04:00","deliver_notifications":true,"tweet_id":null,"id":"wxsymvk69ngr","incident_id":"l1dhbtrmy2z6","custom_tweet":null,"affected_components":[{"code":"qvk5p8s5bv6z","name":"EverTrue - Application","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"iOS App","created_at":"2026-04-10T08:59:11.662-04:00","updated_at":"2026-04-10T09:34:30.620-04:00","position":12,"description":"EverTrue iOS (mobile) app","showcase":false,"start_date":"2026-04-10T00:00:00.000-04:00","id":"khvl56kp4n0m","page_id":"mnvchxx6cghv","group_id":"v55204k97mvt"}]},{"name":"EverTrue Imports - Files Failing Pre-Processing","status":"resolved","created_at":"2026-03-04T08:22:50.969-05:00","updated_at":"2026-03-06T18:09:21.672-05:00","monitoring_at":"2026-03-05T13:31:59.411-05:00","resolved_at":"2026-03-06T18:09:21.656-05:00","impact":"minor","shortlink":"https://stspg.io/8qtp7zdq8w99","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-03-04T08:22:50.962-05:00","reminder_intervals":null,"id":"86f1ln4ywybz","page_id":"mnvchxx6cghv","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-03-06T18:09:21.656-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-06T18:09:21.656-05:00","display_at":"2026-03-06T18:09:21.656-05:00","deliver_notifications":false,"tweet_id":null,"id":"69n1hzh95c23","incident_id":"86f1ln4ywybz","custom_tweet":null,"affected_components":[{"code":"0696qsn9tbzb","name":"EverTrue - Imports","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented. Previously stalled imports are now being processed. Due to the current backlog, processing may take some time, but we will continue monitoring progress.","created_at":"2026-03-05T13:31:59.411-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-05T13:31:59.411-05:00","display_at":"2026-03-05T13:31:59.411-05:00","deliver_notifications":true,"tweet_id":null,"id":"4pglfhyxj6h3","incident_id":"86f1ln4ywybz","custom_tweet":null,"affected_components":[{"code":"0696qsn9tbzb","name":"EverTrue - Imports","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are investigating an issue that is causing some files to fail during pre-processing. We apologize for the issue and are working to resolve as quickly as possible. If you have any questions please reach out to genius@evertrue.com.","created_at":"2026-03-04T09:21:36.309-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-04T09:21:36.309-05:00","display_at":"2026-03-04T09:21:36.309-05:00","deliver_notifications":false,"tweet_id":null,"id":"fvr72td6xcr9","incident_id":"86f1ln4ywybz","custom_tweet":null,"affected_components":[{"code":"0696qsn9tbzb","name":"EverTrue - Imports","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are investigating an issue that is causing Assignments files to fail at pre-processing. Other file types are not affected. If you have any questions, please reach out to genius@evertrue.com.","created_at":"2026-03-04T09:18:02.654-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-04T09:18:02.654-05:00","display_at":"2026-03-04T09:18:02.654-05:00","deliver_notifications":true,"tweet_id":null,"id":"fl2y5zfwv93r","incident_id":"86f1ln4ywybz","custom_tweet":null,"affected_components":[{"code":"0696qsn9tbzb","name":"EverTrue - Imports","old_status":"partial_outage","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are investigating an issue that is causing some files to fail during pre-processing. We apologize for the issue and are working to resolve as quickly as possible. If you have any questions please reach out to genius@evertrue.com.","created_at":"2026-03-04T08:22:51.037-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-04T08:22:51.037-05:00","display_at":"2026-03-04T08:22:51.037-05:00","deliver_notifications":true,"tweet_id":null,"id":"1zn2gwtw4539","incident_id":"86f1ln4ywybz","custom_tweet":null,"affected_components":[{"code":"0696qsn9tbzb","name":"EverTrue - Imports","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Imports","created_at":"2014-08-29T01:43:24.750-04:00","updated_at":"2026-08-28T11:08:45.817-04:00","position":5,"description":"Allows customers to import files through console","showcase":false,"start_date":null,"id":"0696qsn9tbzb","page_id":"mnvchxx6cghv","group_id":"v55204k97mvt"}]}]
}